NPCRS COVID-19 Response

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  • National Psychiatric Care and Rehabilitation Services

    Being at NPCRS is, to me, like going on vacation

    Just checking in that I am back at home and feeling well. I’m going to send a letter of thanks and give feedback to [Payor] that your facility is a revolutionary, and I don’t use that word lightly, alternative to involuntary facilities. As a person with a trauma history the difference for me was gigantic. Being at NPCRS is, to me, like going on vacation, a time to leave all my worries behind and focus entirely on self-care. There are many people on staff that are unusually caring, and everyone kind. The education is so pragmatic and useful. I read Psychology at the post doc. level and it caught me off guard to find education that is so fundamental and useful. I don’t know about the general population, but people with [mental illness] need this sort of education desperately. Our parents never modeled it for us. I’m so happy :) Being at your facility, I feel like I had a glimpse of the future of mental health care to help people before they get to involuntary status. I’ve personally been involved in 7 startups, all successful and so I have an intuition for which ones not to go with. I would say to smart investors that NPCR is a must have part of their portfolio. The concept and execution is brilliant. The idea of preventative care and/or non relapse is the obvious future of managed care. I realize this is probably still in a “beta testing” stage, and there are a few bugs to work out, but that’s from my rational part. My Felt sense part of me feels so cared for that I’m having to resist driving back [to your facility] for dinner!

  • National Psychiatric Care and Rehabilitation Services

    A world of difference

    A year ago I was homeless and could not stop abusing alcohol and cocaine. It was the end result of decades of poorly treated depression. In November of 2017 I was placed on a 5150 hold while in a drunken blackout. I went from the emergency room to an involuntary psychiatric facility and then was transferred to NPCR for a few weeks. It was the first time in a long time I was treated with dignity and respect. The first time in years I felt safe and peaceful. I was surrounded by extremely kind people who were not simply going through the motions of a job. The staff was comprised of genuine, caring, empathetic people with a heart for suffering humans like myself. The facility felt luxurious to me, the food was excellent, and the classes were relevant. It was difficult spending yet another Thanksgiving away from family but the staff made me feel like I was at home. The turkey dinner with all the sides was over the top. Today I am still clean and sober, back living with my wife and kids for the first time in 3 years, living in a beautiful home, gainfully employed, and trying to help others who struggle with depression and addiction. Life is really good today and it all started at NPCR.

    Nick M.